To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.

If you refuse any shipments from plus-size-clothing you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.

Shipping from warehouse: 804 NE 125th St, Suite 1063, North Miami, FL 33161, United States

Shipping Charges(USA  )

Standard US Mail shipping for all orders in the USA  presently at a fixed rate of only $6.95

Every effort is made to dispatch your order as soon as possible. All orders are processed after placing the order.

Handling, Transit, and Order Cut-off Time for the USA.

Handling time: 1-3 Days ( Monday – Friday )

Transit time: 5 -10 Days ( Monday – Friday )

Order Cut-off Time 05.00 PM (GMT-05:00) Eastern Standard Time (New York)

Our Delivery Partners

Our courier agents are USPS, UPS, FedEx, etc.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Order Changes/Cancellations

Please email us at info@plus-size.shefah.com as soon as possible if you need to change or cancel your order. Though orders may already be in the shipping process and cannot be changed or canceled, we will try our best to comply with your request.

Damaged Packages in Transit 

If at all possible, refuse the courier package and get in touch with our customer support if you find a damaged package during transit. Please get in touch with customer service to find out what to do if the package was delivered while you weren’t around.

Item Never Received 

Customers can email us at info@plus-size.shefah.com if he/she never received the item. We will contact our shipping department and delivery agent to find out the status of the product.

CONTACT INFORMATION

Phone:
 +15162442216

Email: info@plus-size.shefah.com

Address: 804 NE 125th St, Suite 1063, North Miami, FL 33161, United States